Whether it’s the stove, the fridge or the washing machine, there’s always a part of us that feels crippled when something’s not working. Of course, we need to get it fixed ASAP, but one thing we might actually take for granted - even if it’s obvious that we shouldn’t - is hiring the right repair service.
Remember, if you take shortcuts, something somehow is going to give, especially when it comes to appliances. Getting the wrong guys to do the job can lead to bigger expenses later on, so be sure you make the right choice. Here are tips to help you do that:
Ask around.
Still hands down the best way to find an appliance repair service, or any professional service for that matter, is asking for referrals. Ask your friends, family members, colleagues, neighbors - anyone who might know of a good company that is known for excellent skills and business ethics.
Research online.
Once you have a few prospects, especially if you didn’t get them from a personal referral, take time to research their background. This is very easy to do nowadays. Go online, check out reviews and ratings (stick to popular consumer websites like Angie’s List and Yelp for credibility) and explore their website and social media pages. Make sure you find out how long they’ve been in business, whether they train their technicians on a regular basis and provide emergency services, the types of appliances they repair, and their basic callout and emergency costs.Very importantly, find out if their technicians are licensed and insured. If not, hiring them is not worth the risk, regardless.
Choose a specialist.
Remember that appliances don’t only differ in function but also in terms of their manufacturer and even the year they were released in the market. For more delicate types, like refrigerators and air-conditioners, you should hire a company with experienced HVAC technicians who are certified by the specific manufacturer for your specific model. For other common appliances, you can choose a generalist but they still have to be experienced enough.
Inquire about service warranties.
Make sure the company you hire offers a service warranty. This is one of the most crucial indicators of quality when it comes to appliance repair services. If the company is confident in their own abilities, then perhaps you should be too. Otherwise, run. No warranty means no reason to trust them. You should consider hiring this company.
Compare different services.
Finally, if you want to get the best appliance repair service available to you, compare a few companies before deciding to hire one. How else can you tell which is best anyway? Take time to compare your prospects’ general reputation and costs. It will save you lots of headache later on. You can find out more now:
https://en.wikipedia.org/wiki/Home_appliance.
